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Banquet Floor Manager

Are you an enthusiastic, guest focused, team spirited leader? Do you have you a passion for banquet service? Do you have what it takes to lead a team of hospitality professionals on the road to food and beverage stardom? Did you answer yes? Well what are you waiting for? Apply now! 

Some of the duties and tasks that surround the Banquet Floor Manager position are, but not limited to: 

  • Coordinate, supervise and lead all banquet staff involved in delivering events booked at the Hotel Arts and offsite venues. 
  • Assist in composing the banquet staff assignment & schedule thereby ensuring each event is staffed adequately. 
  • Maintain an inventory of equipment needed for events including linens, plate ware, glassware, cutlery and beverages [liquor and mix]. 
  • Oversee the operation of all events in the Hotel Arts and offsite. 
  • Ensure event bills are posted in the accounting systems. 
  • Work directly with accounting to ensure that event charges are accurate particularly in terms of the actual number of participants. 
  • Meet with the client to finalize details and ensure that the event is planned to meet expectations. 
  • Direct oversight of assigned events in a supervisory capacity and control floor operations. 
  • Initiate the acquisition of client feedback on the quality of the delivery of each event. 
  • Make sure clients are enjoying themselves at the events. 
  • Ensure that all regulated health, service, and labor standards are met. 
  • Assist the Banquet Manager with other business related tasks. 
  • Ensure that banquets are set up according to the contract signed with the client and the standards of the Hotel Arts. 

Job Requirements:

Valid ProServe Certificate required
Valid Driver's License required
Must be willing to drive catering van or larger catering trucks on a need basis
Minimum 1-2 years supervisory experience in a food and beverage environment 
Knowledge of hotel food and beverage operations an asset 
Strong team player and able to work with little to no supervision 
Required to work flexible hours including late nights, weekends and holidays 
Must possess excellent communication skills - both written and verbal 
Must have excellent customer service skills 
Must be able to multi-task and handle competing priorities 
Must be able to work as a team leader and drive for continuous improvement 
Must be able to lift up to 50lbs if required
Knowledge of banquet food service techniques 
Walking and standing required for most part of the day 

Please apply online with your resume and cover letter to the attention of the Human Resources Department. Please include in your cover letter your years of experience in supervising and leading teams, or Food and Beverage and why you would be a great fit for our team

To learn more about Hotel Arts, please visit our website at: 

To learn more about the Kensington Riverside Inn, please visit our website at: 

Applicants who do not already have legal permission to work in Canada will not be considered.

Please be advised that only candidates selected for an interview will be contacted.

Hotel Arts Group is an Equal Opportunity Employer.

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